Effective Date: February 21, 2026

Surgi Edge (“we,” “us,” or “our”) operates the website SurgiEdge.com (the “Site”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our products (such as ophthalmic surgical blades and microsurgical instruments), or interact with us in other ways.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

Information We Collect

We collect information that you provide directly to us, as well as information collected automatically through your use of the Site. This may include:

Personal Information

  • Contact Information: Name, email address, phone number, mailing address, and billing address when you create an account, place an order, subscribe to our newsletter, or contact us.
  • Payment Information: Credit card details, bank account information, or other payment methods processed through secure third-party payment gateways (we do not store full payment details on our servers).
  • Professional Information: If applicable, details about your profession, organization, or credentials as an ophthalmic surgery professional, to verify eligibility for certain products or services.
  • Other Information: Any additional data you voluntarily provide, such as feedback, inquiries, or communications.

Automatically Collected Information

  • Device and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity, remember preferences, and improve Site functionality. This may include session cookies (temporary) and persistent cookies (longer-lasting). Third-party analytics tools (e.g., Google Analytics) may also collect data about your visits.

We do not collect sensitive personal information (e.g., health data) unless explicitly provided by you for a specific purpose, such as product inquiries related to ophthalmic procedures.

How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill orders for our products, including shipping microsurgical instruments and handling payments.
  • To communicate with you, such as sending order confirmations, shipping updates, promotional emails, or responses to inquiries.
  • To improve and personalize your experience on the Site, including recommending products tailored to ophthalmic professionals.
  • To analyze Site usage, monitor trends, and enhance our services through data analytics.
  • To prevent fraud, ensure Site security, and comply with legal obligations.
  • For marketing purposes, such as sending newsletters about new surgical blades or instruments (you can opt out at any time).
  • To maintain records for business, tax, and regulatory purposes.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share it in the following circumstances:

  • Service Providers: With vendors who assist us in operating the Site, processing payments, shipping products, or providing analytics (e.g., payment processors like Stripe or shipping partners like FedEx). These providers are contractually obligated to protect your data.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Legal Requirements: If required by law, such as in response to a subpoena, court order, or government request, or to protect our rights, property, or safety.
  • Affiliates: With affiliated companies under common control, for internal business purposes.

We ensure that any shared information is protected and used only for the specified purposes.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Disabling cookies may limit Site functionality.

Third-party services like Google Analytics may place cookies to track anonymized usage data. For more details, review their privacy policies.

We do not track users across third-party sites for targeted advertising unless you opt in.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or alteration. This includes encryption for sensitive data transmission (e.g., via HTTPS) and secure storage practices.

However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Your Rights and Choices

Depending on your location (e.g., under GDPR for EU residents or applicable Indian data protection laws), you may have rights such as:

  • Accessing, correcting, or deleting your personal information.
  • Objecting to or restricting processing of your data.
  • Withdrawing consent for marketing communications.
  • Requesting data portability.

To exercise these rights, contact us at the details below. We will respond within a reasonable timeframe, typically 30 days.

You can also opt out of promotional emails by clicking the “unsubscribe” link or manage cookie preferences in your browser.

Children’s Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

International Data Transfers

Our servers may be located outside your country (e.g., in the United States or India). By using the Site, you consent to the transfer of your data to these locations, where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on the Site with a revised effective date. We encourage you to review it periodically.