Effective Date: February 21, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website SurgiEdge.com (the “Site”), operated by Surgi Edge (“we,” “us,” or “our”). The Site offers ophthalmic surgical blades, microsurgical instruments, and related products primarily for professional use in ophthalmology.

By accessing or using the Site, placing an order, or otherwise interacting with our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

These Terms incorporate our Privacy Policy by reference. We recommend reviewing it for details on how we handle your personal information.

Eligibility

You must be at least 18 years old and capable of forming a legally binding contract to use the Site. By using the Site, you represent that you meet these requirements. Certain products may be restricted to licensed medical professionals; we reserve the right to verify credentials before fulfilling orders.

User Accounts

To place orders or access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain the security of your account credentials.
  • Notify us immediately of any unauthorized access.
  • Be responsible for all activities under your account.

We reserve the right to suspend or terminate accounts for violations of these Terms.

Products and Services

All product descriptions, images, and pricing on the Site are for informational purposes and subject to change without notice. We strive for accuracy but do not guarantee that product details are error-free.

Products are intended for use by qualified ophthalmic professionals only. We are not responsible for misuse or improper application of our instruments.

Orders and Payment

  • Order Placement: Orders are subject to acceptance and availability. We may cancel or modify orders at our discretion, with notice to you.
  • Pricing and Taxes: Prices are in the currency displayed on the Site and exclude shipping, taxes, and duties unless stated otherwise. You are responsible for all applicable taxes and fees.
  • Payment: We accept payments via secure third-party gateways (e.g., credit cards, bank transfers). By providing payment information, you authorize us to charge the applicable amount.
  • Order Confirmation: You will receive an email confirmation upon successful order placement. This does not guarantee fulfillment until shipped.

Shipping and Delivery

  • We ship products worldwide, with delivery times estimated at checkout. Actual times may vary due to factors beyond our control (e.g., customs delays).
  • Shipping costs are your responsibility and non-refundable.
  • Risk of loss transfers to you upon delivery to the carrier.
  • We are not liable for delays, lost shipments, or damages during transit, though we will assist with claims against carriers.

Returns, Refunds, and Exchanges

  • Returns Policy: Unopened, unused products may be returned within 30 days of receipt for a refund or exchange, subject to inspection. Sterile or custom products are non-returnable unless defective.
  • Defects: Notify us within 7 days of receipt for defective items. We may repair, replace, or refund at our discretion.
  • Refund Process: Refunds are issued to the original payment method, minus shipping costs. Processing may take 7-14 business days.
  • Exclusions: No returns for products used in surgical procedures or altered in any way.

Intellectual Property

All content on the Site, including text, images, logos, and product designs, is owned by us or our licensors and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Limited License: We grant you a non-exclusive, revocable license to access and use the Site for personal, non-commercial purposes.

User Conduct

You agree not to:

  • Use the Site for unlawful purposes or in violation of any applicable laws.
  • Interfere with the Site’s operation or security.
  • Post false, misleading, or harmful content.
  • Harvest or collect user data without consent.
  • Impersonate others or misrepresent your affiliation.

We may monitor Site activity and remove content or restrict access for violations.

Disclaimers and Limitations of Liability

  • As-Is Basis: The Site and products are provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
  • Medical Disclaimer: Our products are tools for professionals; we do not provide medical advice. Consult qualified healthcare providers for usage guidance. We are not liable for injuries or damages from product use.
  • Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of the Site or products, even if advised of the possibility. Our total liability shall not exceed the amount paid for the relevant product.
  • Force Majeure: We are not liable for failures due to events beyond our control (e.g., natural disasters, pandemics).

Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, losses, or damages arising from your violation of these Terms, misuse of the Site or products, or infringement of third-party rights.

Governing Law and Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the courts of Ahmedabad, Gujarat, India.

We encourage informal resolution first; contact us with concerns before pursuing legal action.

Changes to These Terms

We may update these Terms at any time. Changes will be posted on the Site with a revised effective date. Continued use after changes constitutes acceptance.

Miscellaneous

  • Severability: If any provision is held invalid, the remainder shall remain in effect.
  • No Waiver: Failure to enforce any right does not waive it.
  • Entire Agreement: These Terms constitute the full agreement between you and us.
  • Assignment: We may assign these Terms without notice; you may not assign without our consent..